We guarantee to accept returns without argument, if for any reason you are not happy with your purchase. For damaged goods, we will refund no questions asked. For misordered or goods no longer wanted, we charge a 20% restocking fee, but will refund the remaining total.
Please call us on 01638 508 712 or email us at firstname.lastname@example.org to let us know.
To return the items, please package them appropriately, ideally in the packaging they were sent to you in, and send them to the address below and we will either exchange them or give you a refund.
Almath Crucibles Ltd
The Running Horse Ind Estaste
Suffolk CB8 9NE